Terms and Conditions

1. Agreement to Terms

These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Tanager Services (“we,” “us,” or “our”), concerning your access to and use of the Tanager Services website and our professional financial operations services, including TruePosition™, bookkeeping, and fractional CFO services. By accessing our site or engaging our services, you agree that you have read, understood, and agreed to be bound by all of these Terms and Conditions. If you do not agree with all of these terms, then you are expressly prohibited from using the site and our services must be discontinued immediately.

2. Intellectual Property and Use of Services

Unless otherwise indicated, the website and its entire contents, including the TruePosition™ diagnostic framework, logos, designs, and proprietary financial modeling templates, are the property of Tanager Services and are protected by copyright and trademark laws. Our services are provided for your internal business use only. We translate complex financial data into actionable decisions for your service-based business, and while we provide you with the results of our work, the underlying methodologies remain our intellectual property.

• You may not reproduce, distribute, or publicly display any proprietary methodologies, including the specific TruePosition™ 90-day diagnostic process, without express written consent from Tracy Matthews-Holbert.
• You may not use the services or financial data provided for any illegal purpose or to violate any local, state, national, or international law, including financial reporting.
• You may not attempt to reverse engineer, decompile, or derive the underlying structure of any proprietary tools, financial dashboards, or custom templates provided by Tanager Services to create a competing product.

3. Disclaimer and Limitation of Liability

The information provided by Tanager Services is for financial operational and educational purposes and does not constitute formal legal or tax advice. While we strive for absolute precision and clarity, our services are provided on an 'AS-IS' and 'AS-AVAILABLE' basis. To the fullest extent permitted by law, Tanager Services shall not be liable for any indirect, incidental, or consequential damages—including loss of profits or data—resulting from your business decisions based on our diagnostics or bookkeeping. Your reliance on the financial data provided is at your own risk, and you maintain final responsibility for your business's financial standing.

4. Governing Law, Modifications, and Contact

These Terms shall be governed by and defined following the laws of the state of California. You irrevocably consent that the courts of said jurisdiction shall have exclusive authority to resolve any dispute which may arise in connection with these terms or the services provided by Tracy Matthews-Holbert.

We reserve the right to change or modify these Terms at any time to reflect changes in our service offerings or legal requirements. Changes will be effective immediately upon posting the updated version on our website. Your continued use of our services after changes are posted constitutes your acceptance of the revised Terms. For questions regarding these terms, please contact Tanager Services directly through our official communication channels.